New Economy Emotion: Engaging Customer Passion with e-CRM
by Alfredo Zingale,Matthias Arndt
ISBN 13: 9780470841358
Format: Paperback (256 pages) Publisher: John Wiley & Sons Published: 25 Jun 2001
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Rainer Fetting
by Matthias Arndt
ISBN 13: 9783954761999
Format: Hardcover (112 pages) Publisher: Distanz Publishing Published: 28 Jul 2017